We offer free shipping on orders over $100, and for orders under $100 we have flat shipping $8.99.

Order Processing: All orders ship out of the UK. Please allow 1-2 business days for your items to ship out (up to 4-5 business days during sale periods). You will receive a shipping confirmation email, with tracking as soon as your package goes out.

International Orders: All international orders are subject to customs, taxes, import duties, brokerage fees, or any additional charges by your local government. As the recipient, you are solely responsible for any of these charges.

Returns: All returns and exchanges must be made within 30 days of purchase, at your own shipping expense. All items must be in original condition, packaging, and arrive back to us undamaged. Please note, if you received free shipping, we will be deducting the original shipping costs from your refund.

Get In Touch: If you have any issues or questions about your order, please contact us at support@housecharmdecor.com